Standard Workshop Terms and Conditions

I acknowledge my enrollment in the indicated Den workshop and understand that I must be 18 years of age or older to attend and/or participate in any programs offered by the Den.
I accept the Liability and Assumption of Risk Waiver as detailed by the Den.
I agree to abide by all the rules and regulations as set out by The Den and its instructors.
I may be liable to dismissal if an instructor or booking agent deems it necessary, therefore not completing any of my workshops and being refused any refund.
I understand that my enrollment does not guarantee that I will be booked into my desired program start time or class date and that I may be required to reschedule for another workshop date.
I agree that if I fail to show up to any scheduled workshop date that I am not entitled to a refund. Rescheduling is at the full discretion of the Den.

Standard Bench Rental & Membership Policy

I acknowledge and understand that my attendance or purchase of Den Rentals or Membership is also bound by the Den Toronto’s Liability and workshop policies:  Standard Liability, Workshop Terms & Conditions, as well as the Refund Policy
I accept the Liability and Assumption of Risk Waiver as detailed by the Den.
I understand that The Den and its representatives are not responsible for me or any of my personal belongings that I bring in to work on or leave on-premise.
(you are responsible for your self your actions and your own belongings, for any claims you will require your own insurance)
I agree to abide by all the rules and regulations as set out by The Den and its instructors.
I may be liable to dismissal if an instructor or booking agent deems it necessary, therefore not completing any of my workshops, rentals or continuation of membership and being refused any refund.
I understand that my status as a denizen does not guarantee that I will be booked into my desired program i will still be required to book time in advance using our booking system to get my desired start time or class date and that I may be required to reschedule for another workshop date.

Refund Policy

If a participant wishes to withdraw from a workshop they have 5 days from the date of purchase if a workshop has not been booked to receive a full refund.
After the participant has entered the registration process there will be 20% administrative fee taken from the full workshop fee.

Any workshop cancellations or rescheduling must happen within 72 hours of a booking request for a workshop.
Otherwise, the participant is not entitled to any refund at all.

If a notice of cancellation has not been given within 72 hours of the date of request participant will receive no refund.  However, they may transfer their place to someone else as long as the Den is notified and the replacement participant meets all minimum requirements for participation in the workshop.

If a participant is no longer able to take the workshop due to personal scheduling conflicts, they may transfer their registration to an identical upcoming workshop provided that the Den has been contacted within 72 hours after the Den having sent an official confirmation of the workshop.

Any requests received after 72 hours will be subject to rescheduling/administrative fees.

All refunds will be provided using the same payment method the workshop was purchased with.  If you purchased a workshop through a reseller there are no refunds, you are subject to the terms of your purchase agreement with your distributor

All used or unused workshop materials are liable to a 20% restocking fee upon cancelation or return of a workshop. Any materials left behind will be returned to the suppliers. Your material funds will be returned minus the restocking fee. The Den is not required to purchase back or accept the return of precious materials that have been custom ordered for a participant’s project.

Workshop Cancellation Policy

In case of a workshop cancellation by the Den, participants may have their registration transferred to an identical upcoming workshop at no additional fee OR receive a full refund minus a 20% administrative fee if they do not wish to reschedule.

Workshop cancelations within 5 days of their workshop date do not qualify for a return.

All refunds will be provided using the same payment method the workshop was purchased with
(including Den Dollars). If you purchased a workshop through a reseller there are no refunds, you are subject to the terms of your purchase agreement with your distributor